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Please note: the EuroQol Office team is working from home

As a result of the Covid-19 crisis the EuroQol Office team is working from home. We are doing our best to guarantee the level of service that you have become accustomed to. However, the current situation may impact our ability to respond to telephone and email requests in a timely manner. We kindly ask for your understanding.

Because we are all working from home the preferred way to contact the Office team is through email. Please reach out to your EuroQol Office contact directly, or send your email to userinformationservice@euroqol.org. We will then respond as quickly as possible.

We are closely monitoring the guidance and directives from the Dutch government. At the moment it is unclear how long this situation will persist. We will update this page when more information becomes available.

How to obtain EQ-5D

If you are thinking of using EQ-5D but would like to see it first, please download the UK English sample version of the EQ-5D-3L, EQ-5D-5L or the EQ-5D-Y. These versions are for inspection purposes only. If you wish to view a sample version in your language (i.e. not UK English), please contact us.

If you would like to use the EQ-5D, please check the following animation video ‘How to obtain EQ-5D’. It describes the process of registering and gaining access to the instrument, one of the most widely used measures of patient-reported outcomes.

In short, you are requested to register your study/trial/project by completing the EQ-5D registration form. Thereafter, the EuroQol Office will contact you by e-mail and inform you about the terms and conditions which apply to your use of the EQ-5D, including licensing fees (if applicable). Please allow 5 business days to receive this reply.

Please find the terms of use applicable to the registration here.

Register to use / obtain

Fees

Licensing fees are determined on the basis of the information provided on the registration form. The applicable User Policy is dependent on the type of study/trial/project, funding source, sample size and number of requested languages. Please be advised that by registering, you are not obligated to purchase a license.

Please find more information regarding licensing fees in our EQ-5D User License Policy.

Copyright

Please note that without the prior written consent of the EuroQol Office, you are not permitted to i.e. use, reproduce, alter, amend, convert, translate, publish or make available in any way (digital, hard-copy etc.) the EQ-5D and related proprietary materials.

The EuroQol Research Foundation stresses that any and all copyrights in the EQ-5D, its (digital) representations, and its translations exclusively vest in the EuroQol Research Foundation. EQ-5D™ is a trade mark of the EuroQol Research Foundation.

EQ Business Process

Default timeline

User Support emails 10 business days response time
Commercial requests

  • Registrations
  • Emails
5 business days response time
Non-commercial requests

  • Registrations
  • Emails
10 business days response time
Screenshot review 5 business days response time after receiving the screenshots
Translation process
  • 5 business days response time after receiving registration
  • 10 business days from confirmation of receipt Translation Request to estimated project timeline and costs from specialist translation agencies
  • 10 business days from confirmation receipt signed Approval Letter to project initiation
  • 5 months on average to project completion

 

Note: these are our default response times. The overall timeline is also determined by the responsiveness of our clients.

 

(Version 17OCT2019)

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